Privacy Policy

PERSONAL DATA

At Primal Snack Box we respect your privacy. Your personal details will not be used in any way that you have not agreed to. We hold all your details on our internal system and we do the best to ensure the security of your personal data. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You do not need to provide any details to view our site but to purchase products on our website you will need to register an account with us. This will require you to provide us with your name, email address, phone number and billing and/or shipping address. We will use this contact information if we need to contact you. We would need to contact you if for example an item you ordered is unavailable or if the delivery date needs to be changed. You will be able to review your details in ‘My account’. Here you can edit shipping addresses, cancel and suspend subscriptions as well as re-set your log in password.

By registering an account with us you will NOT be added to our mailing list. If you would like to be added to our mailing list to receive news and exclusive offers you will need to use the ‘subscribe to mailing list’ form located on the home page. Only your email address and name will be stored on our mailing list. This information will not be passed on to any third parties. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at info@primalsnackbox.co.uk. We will promptly correct any information found to be incorrect.

We do not hold or process any card or payment details. All payments are made securely through Stripe. Our checkout page is secured with an SSL certificate. This SSL certificate is provided by GeoTrust, one of the largest providers of digital security certificates. This means that shopping with us is safe and secure.

EXTERNAL LINKS

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data. We cannot be held responsible for any issues that may arise by visiting any external sites.

ACCESS TO INFORMATION

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

You will be able to review your details in ‘My account’. Here you can add/edit shipping addresses as well as re-set your log in password.

CONTACT US

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at info@primalsnackbox.co.uk.

COOKIE POLICY

Cookies are a feature of web browsers that allow web servers to temporarily store information within your browser. We use cookies to add to the functionality of the site, such as being able to remember your cart and wishlist items. Not accepting these cookies may make some elements of the site not function correctly. We also gather anonymous visitor traffic statistics using Google Analytics which helps identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customers needs. Google Analytics cookies do not contain any personally identifiable information. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come from and the pages they visited.

Google’s Privacy policy relating to these Cookies is available here:http://www.google.com/analytics/learn/privacy.html
To opt out of being tracked by Google Analytics across all websites visit:http://tools.google.com/dlpage/gaoptout

To find out more about cookies, including how to manage and delete them, visit allaboutcookies.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.